Reference

Terms That Govern Your drp50 Account

These terms set out what you agree to when you open and use a drp50 account — covering deposits via bKash, Nagad, or Rocket, how your account is managed, and what we expect from both sides.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyApplicable jurisdiction
drp50 Terms That Govern Your drp50 Account
HOW WE OPERATE

Account Security and Your Rights

We hold your account data only for as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account by contacting support with your account ID. Account security is your shared responsibility — keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Retention

We keep transaction records and account data for the period required under applicable law. Once that period passes, data is deleted or anonymised from our systems.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If your number changes, update it in account settings before your next session.

Your Data Rights

You have the right to access, correct, or request deletion of your personal data. Submit a request through support with your account ID and we will respond within the timeframe local law requires.

Terms Updates

When we revise these terms, we post a notice on the site at least seven days before the changes take effect. Continuing to use your account after that date confirms acceptance.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about a transaction or account action, our support team handles terms-related queries directly. Bring your account ID and the relevant transaction reference when you get in touch — it speeds things up considerably.

Live Chat Open the chat widget from any page on drp50. For terms and account queries, select the Account & Policy option from the menu so your message reaches the right team.
Email Support Send a detailed message to our support address with your account ID and the specific clause or transaction in question. We aim to respond within one business day.
Account Help Centre The Help Centre covers common terms questions — wallet verification steps, withdrawal conditions, and account suspension appeals — before you need to contact us directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question is not here, live chat is the quickest route to an answer.

Account eligibility depends on your local law and the regions drp50 currently supports. It is your responsibility to confirm that opening and using an account is permitted where you are located.

Deposits from an unregistered bKash, Nagad, or Rocket number are held pending manual verification. Contact support with your account ID and transaction reference to resolve it.

We post notice of material changes at least seven days before they take effect. Minor clarifications may be updated without advance notice, but the effective date on the terms page always reflects the latest version.

Contact support via live chat or email within the dispute window stated in these terms. Include your account ID and the transaction reference so the team can pull the record immediately.

Send a data request through support with your account ID. We will confirm what we hold and action a deletion or correction within the timeframe required by applicable law in your region.

Accounts may be suspended for breaching these terms — including accessing the platform from a region where it is not permitted, providing false registration details, or misusing the payment verification process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.